Cookies & Privacy


Use of cookies

A cookie is a small text file which is placed on to your computer (or other electronic device) when you access our website. We use cookies and other online tracking devices such as web beacons, action tags, local Shared Objects, single-pixel gifs on this website to:

  • Recognise you whenever you visit this website (this speeds up your access to the Site as you do not have to log on each time).

  • Obtain information about your preferences, online movements and use of the internet.

  • Carry out research and statistical analysis to help improve our content, and to help us better understand our visitor and customer requirements and interests.

  • Target our marketing and advertising campaigns and those of our partners more effectively by providing interest-based advertisements that are personalised to your interests.

  • Make your online experience more efficient and enjoyable.

The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your computer (or other electronic device) such as your IP address, your browser and/or other internet log information, this will not usually identify you personally In certain circumstances we may collect personal information about you - but only where you voluntarily provide it (eg by completing an online form).

In most cases, we will need your consent in order to use cookies on this website. The exception is where the cookie is essential in order for us to provide you with a service you have requested.


If you visit our website when your browser is set to accept cookies, we will interpret this as an indication that you consent to our use of cookies and other similar technologies as described in this Privacy Policy. If you change your mind in the future about letting us use cookies, you can modify the settings of your browser to reject cookies or disable cookies completely.


We work with third-party suppliers who may also set cookies on our website, for example Facebook, Twitter and You Tube. These third-party suppliers are responsible for the cookies they set on our site. If you want further information, please go to the website for the relevant third party. You will find additional information in the table below.


The table below is designed to provide more information about the cookies we use and why:

Cookie Name Purpose
sfaa_session This cookie stores temporary information to enable site functionality.
XSRF-TOKEN This cookie protects against Cross Site Request Forgery (CSRF)
fbm_ Set by Facebook to allow us to let users log in with their Facebook accounts.
__utma, __utmb, __utmc etc Set by Google to allow us to monitor and report on our website usage.


If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website For further information about cookies and how to disable them, please go to: or


This website is brought to you by Shop for an Agent Limited. We take the privacy of our website users very seriously. We ask that you read this Privacy Policy ('the Policy') carefully as it contains important information about how we will use your personal data.

For the purposes of the Data Protection Act 1998, Shop For An Agent Limited ('we' or 'us') is the 'data controller' (ie the company who is responsible for, and controls the processing of, your personal data).


We will obtain personal data about you (such as your name, address, postcode and telephone number, whenever you complete an online form.

For example, we will obtain your personal data when you register to use this website, send us feedback, contact us for any reason, and sign up to a service. We may also obtain sensitive personal data about you if you volunteer it during the completion of an online form. If you volunteer such information, you will be consenting to our processing. If you choose to sign up to this website via Facebook, we may obtain personal data held by Facebook.

We may monitor your use of this website through the use of cookies and similar tracking devices. For example, we may monitor how many times you visit, which pages you go to, Web usage data, network locating IP address, type of internet connection, language settings, URLS of referring, landings and exist pages, traffic data, location data and the originating domain name of a user's internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually. For further information on our use of cookies, please see our Cookie policy.

Occasionally we may receive information about you from other sources, which we will add to the information we already hold about you in order to help us improve and personalise our service to you.


We will use your personal data from the purposes described in the data protection notice that was given to you at the time your data were obtained. These purposes include:

  • To help us identify you and any accounts you hold with us;

  • Administration;

  • Research, statistical analysis and behavioural analysis;

  • Customer profiling and analysing your purchasing preferences;

  • Marketing-see 'Marketing and opting out', below;

  • Fraud prevention and detection;

  • Customising this website and its content to your particular preferences;

  • To notify you of any changes to this website or to our services that may affect you;

  • Security vetting;

  • Improving our services;

  • Please note that we will not pass your personal information to a third party;


We will only contact you by email, phone, SMS or letter about information that is relevant to you, including receiving our newsletter and notification emails regarding the quotes obtained. If you would prefer us not to send you our newsletter, then you can opt out at any time. See further 'Your rights', below.


We may disclose your personal data to:

  • Other companies within our group;

  • Our agents and service providers;

  • and

  • Law enforcement agencies in connection with any investigation to help prevent unlawful activity;


We will use technical and organisational measures to safeguard your personal data, for example:

  • Access to your account is controlled by a password and username that are unique to you.

  • We store your personal data on secure servers.

While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason, we cannot guarantee the security or integrity of any personal data that are transferred from you, or to you, via the internet.


We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance, training and fraud prevention.


If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:

  • Give consent on his/her behalf to the processing of his/her personal data;

  • Receive on his/her behalf any data protection notices;

  • Give consent to the transfer of his/her personal data;


When you signed up for membership of this website, you agreed that we may transfer your personal data to countries outside the European Economic Area. Rest assured that we would always ensure any transfer is subject to appropriate security measures to safeguard your personal data.


You have the right, subject to the payment of a small fee (currently £10), to request access to personal data that we may process about you. If you wish to exercise this right, you should:

  • Put your request in writing;

  • Include proof of your identity and address (eg a copy of your driving licence or passport, and a recent utility or credit card bill);

  • Attach a cheque in the amount of £10 made payable to Shop for an Agent Limited and;

  • Specify the personal data you want access to, including any account or reference numbers where applicable.

You have the right to require us to correct any inaccuracies in your data free of charge. If you wish to exercise this right, you should:

  • Put your request in writing;

  • Provide us with enough information to identify you (eg account number, username, registration details); and

  • Specify the information that is incorrect and what it should be replaced with.

You also have the right to ask us to stop processing your personal data for direct marketing purposes. If you wish to exercise this right, you should follow the 'Unsubscribe' link at the bottom of our emails.


We welcome your feedback and questions. If you wish to contact us, please send an email to or you can write to us at 31A Corsham Street, London, N1 6DR. Our registered office is Audit House, MG Group, 260 Field End Road, Ruislip, Middlesex, HA4 9LT.

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website.